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Payment terms & refund

Payment terms & refund

Credit card

  • We accept American Express, Visa and Mastercard.

  • Payment is fast and secure.

  • The shipment will be made immediately to the specified e-mail address.

Express Transfer

  • An additional registration is not necessary.

  • Please have your online banking PIN/TAN ready.

  • Complete the purchase process on this page, you will then be forwarded to payment.

  • It will be sent immediately to the specified e-mail address.

Transfer

  • It is not necessary to provide bank details online.

  • After ordering, please transfer the invoice amount to Parallelwelt within three working days.

  • The dispatch takes place immediately after receipt of payment to the specified e-mail address.

PayPal

  • An additional registration with PayPal is necessary.

  • At the end of the ordering process, you will be redirected to PayPal. There you can log in with your user data and make the payment.

  • After confirming the payment with PayPal, you will be redirected to our online shop.

  • It will be sent immediately to the specified e-mail address.

1. Cancellations and postponements related to Covid-19.
Information on refunds for events cancelled or rescheduled due to the Covid-19 situation can be found here.
 

2. Other cancellations and relocations
2.1 Canceled Event
If an event is canceled by the event organizer without replacement (i.e., an alternate date for which tickets remain valid is not forthcoming), you as a purchaser at P61 Gallery may return your tickets under the refund policy and receive a refund in appropriate cases. Please note the exceptions below. To make it easier for you to return your tickets, please note the following:
You can generally only return tickets where you purchased them.

Refunds will only be made to the original ticket purchaser, i.e. the person who purchased the tickets through our website.

The refund is always made automatically to the means of payment used to purchase the tickets (in particular credit card, PayPal, Klarna, etc.). The only exceptions to this are buyers who have paid for the ticket by bank transfer or using a voucher. In these cases, the refund requires the buyer to fill out the refund form online. The online refund form for canceled events can be accessed here.
Refunds will be issued within 30 days of the event organizer publicly announcing the cancellation of the event. Exceptions: If a petition for insolvency proceedings has been filed against the assets of the organizer of the canceled event, or if the organizer does not restore the ticket monies already received to P61 Gallery for disbursement and to the ticket purchaser, a refund will not be issued.
 

2.2 Rescheduled event
If an event is rescheduled to a new date, you may return your tickets under our T&C and receive a refund in appropriate cases. Please note the exceptions below. To make it easier for you to return your tickets, please note the following:
You can generally only return tickets where you purchased them.

In some cases, there are specific deadlines to consider. You will find these deadlines in our e-mail announcing the transfer.

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